Lock Stock

Sorry to use this space for a rant but I have to get this off my chest.

I’ve just been told by an Apple rep that I can get back some music files I’ve lost on iTunes just this once, but I sholdn’t expect to be able to do it again “Please note that you may download your purchases only once, so this is an exception”. Fair enough you might say, that is if you didn’t know how I lost the files in the first place;

After downloading tracks off iTunes directly on my iTouch I decided to sync to my computer. Unfortunaly for me iTunes on the computer and my iTouch had decided they didn’t get along anymore and wouldn’t sync. After much fiddling it appeared the only way they would sync would be to totally reset my iTouch resulting in the lost music. Off to Apple I thought, they’ll give me my DRM’d music back since it’s there hardware and software that has eaten it all up, but as you now know, this is not the case…

So, the moral of the story is – don’t buy tracks off the iTunes store if you expect them to provide re-downloads in case of an accident, even if the cause of the accident is there software/hardward.